Survey Results Analysis

More than 2010 people responded to the Relationships Australia online survey in September.  Almost four-fifths of survey respondents (78%) identified as female.

As was the case for last month’s survey, more females than males responded in every age group (figure 1).  Almost ninety per cent of survey respondents were aged between 20‑59 years, with the highest number of responses collected for women aged between 30-39 years (inclusive).

The demographic profile of survey respondents remains consistent with our experience of the people that would be accessing the Relationships Australia website.

Almost 40 per cent (39%) of women and more than 45 per cent of men (46%) reported that they came to the Relationships Australia website looking for a counselling or mediation service (figure 2).  Men were more likely than women to report that they were looking for information about relationships (26% when compared to 22%), while just over 20% of survey respondents came to the website for ‘other’ reasons.



More than half of survey respondents indicated that they had previously attended counselling (women 53% ; men 46%).  A further 20 per cent of female respondents and 23 per cent of male respondents indicate that they had previously considered counselling but had never attended.  Almost twenty per cent (18%) of men and one-tenth (12%) of women reported that they had never considered counselling (figure 3).



Over half of survey respondents indicated that counselling was their own idea (figure 4), with women more likely than men to report this reason (59% compared with 49%).  The next most commonly cited reasons for thinking about counselling were advice from friends, relatives or colleagues (women 15%; men 14%), or service providers (women 10%; men 8%).  Fifteen per cent of men compared with four per cent of women indicated it was their partner’s idea.

Not surprisingly, the most common reason given by respondents to Relationships Australia’s monthly online survey when asked about problems that would lead them to counselling was relationship issues (41%).  Women were more likely than men to report that family violence, family issues or their own strong emotions were more likely to lead them to counselling, while men were more likely to report relationship issues, seeking help with communication skills and other reasons as more likely to lead them to counselling (figure 5).


Around three-quarters of survey respondents (women 77%; men 74%) indicated that they thought the number of counselling sessions needed to help someone depended on the situation (figure 6).  Very few respondents thought that counselling didn’t help people.



Figure 7 shows the main reasons men responding to the monthly online survey reported for stopping counselling were time or money (26%) or that their concerns had been dealt with (37%).  Women also reported the same main reasons; however, they were more likely than men to report that a lack of time or money would stop them continuing with counselling (35%) and less likely to report that their concerns had been dealt with as a reason for stopping counselling (33%).

Relationships Australia State and Territory websites